Ahhh, good ole technology. Where would we be without it? Oh that's right, we are without it. No Horizon, aggghhhh! A serious backup of holds and items to check-in, customers with endless questions we cannot answer, due date stamps, and the list goes on.
Saturday, October 27, 2007
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It just goes to show that replacing people with machines makes little sense. Adding machines to make life easier...good. Replacing people with machines so that when the machines break down there is little or no way to work around the issue...bad! I'm sure the staff at your branch rose to the challenge. We rose to the challenge at my branch too. :-) Congrats on finishing your 23 things.
Persephone
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